The agenda posted below is preliminary and session order and topics are subject to change.
7:00 - 11:00 am
Exhibition Set up
12:00 - 1:00pm
1:00 - 1:10pm
Chairperson's Welcome and Remarks
1:10 - 2:00pm
(BF01) Pundits' Predictions and Punts on Players, Partnerships and Pathways
As fintech moves definitively from the margins to the mainstream, the narrative has become far less about disruption and much more about re-imagining. Creative collaborations between fintechs and incumbent financial institutions are on the rise and banks are looking for ROI on the paths chosen to optimize their digital capabilities. It is time, as Duena Blomstrom of DB Consulting says, to evaluate “our collective innovation efforts – the labs, the funds, the departments and people – and start seeing some of the transformation the industry needs.” Our experts will share their insights on the dynamics of these collaborative relationships; on the major obstacles, the regulatory burdens, the banks’ willingness to co-opt “disruptive” technology, and what the landscape will look like in the short and long term.
2:00 - 2:45pm
(BF02) View from the Hill: How do the Federal Regulators Plan to Foster 'Fintegration' Between Banks and Fintechs to Drive Responsible Innovation?
Regulators and policy makers share their thoughts on their role in fostering collaboration between banks and fintechs. Has the opportunity for lenders servicing the underserved without regulatory constraints ended? What can be done to actively encourage and enable innovation? What is being done in foreign jurisdictions and with what measure of success: sandboxes, cross border fintech 'bridges', etc? In the absence of a primary regulator, how can the industry - incumbents, startups, regulators and policy makers work together to create the financial services landscape of the future?
2:45 - 3:15pm
3:15 - 4:00pm
(BF03) Build, Acquire or Partner? What are the Options for Engagement? Why, what and how you are innovating? Grounding your decisions in a robust growth strategy and mitigating your digital risk
Whether they are building internally, partnering with fintechs, acquiring promising startups, investing in third party platforms or co-developing products, the pressure in the banks to see results is mounting. Swept up in the fintech momentum, banks need a road map to look at why they’re innovating and what requires innovation — while managing the new digital risks innovation introduces. Banks don’t just need to improve the customer experience, they also need to stay ahead of the innovation game. Incubators are good for customer and shareholder PR, but how do you ensure they deliver actual innovation and not just more apps? Banks are hiring world-class marketing consultants, but how do incumbents back up the messaging with real change in culture and product innovation? Do banks really want to take on the massive risks associated with fledgling startups? How can they get clarity around the development and price points that make a startup a commercially viable acquisition target?
How do you align the fintech strategy with bank strategy? What are the considerations? Markers for success? Knowing your firm’s capacity, setting your priorities, gaining mindshare, getting some early wins. Considering the challenges of marrying the worlds of banking and technology- in terms of cultural fit, commitment levels, legal risk, building for the future. What frameworks and structures can be put in place?
4:00 - 5:00pm
(BF04) Investment and Acquisition: Adopting Lean Principles from Sourcing Startups to Iterating towards a Solution
Many banks have their own venture capital funds and accelerators to encourage the development of fintech startups and to invest in or acquire new companies with relevant offerings. The plan is not to work in competition but alongside fintechs, and to invest in select companies. The panelists take a deep dive into how incumbents are sourcing startups - directly, through their accelerator efforts, their innovation labs, strategic investment teams, 3rd party VCs. How do they work with internal businesses to identify problems and build solutions? How are incumbents trying to adopt lean startup principles to better understand the client problem, develop MVPs, validate them, and iterate towards a solution? To what extent are they adopting design thinking as a strategy for innovation? User experience design?
Chairperson's Summary and Networking Reception
8:00 - 8:50am
8:50 - 9:00am
9:00 - 10:00am
(BF05) Internal Development: S/He Who Dares Win-wins
Many banks, while supporting 3rd party accelerator labs, see the obvious benefits in discovering and launching their own protégés. Easier said than done, though. In putting this panel together, we asked the heads of internal innovation centers at banks and those responsible for shepherding startups through the on-boarding process what their challenges were? They said: Selecting the start up to work with. Finding a common language. Finding internal talent to work with the external talent you are bringing in. Understanding why is it so hard as an incumbent to make this work. Lack of resources. Lack of mindshare. Lack of clear mission. Dismissive attitudes at the top. Fear of making a mistake on a large scale. Reputational risk. Not clearly being able to define where the real margins are. Making it something more than just another mouth to feed.
In this session our panelists will work through the processes they went through before even hanging out their shingle. War stories, successes and pitfalls. We will get a closer look at how are the different incubators/labs/business expansion units working? What good results have come from them?
10:00 - 11:00am
(BF06) Building Partnerships with Fintechs: Challenges and Opportunities
Some banks are positioning themselves for a new era of true partnerships, sharing assets, expertise and even intellectual property with third parties to create new opportunities that benefit their customers and provide opportunities to sustain and grow market-share. Open discussion on biggest common challenges facing incumbents actively seeking to embrace fintech through full or partial outsourcing operations partnership model. Developing mutually beneficial partnership structures; establishing expectations; sorting the hype from the reality. How to perform due diligence on tech compatibility, market compatibility, brand compatibility, cultural compatibility. Strategies to mitigate the cultural challenges, security risks, reputational risk, technical obstacles.
11:00 - 11:30am
11:30 - 12:30pm
(BF07) Fintech Perspective: Creative Collaboration: Moving from the Margins to the Mainstream
In this session, Fintechs share their experiences of working with incumbents. What were the challenges - on-boarding, cultural compatibility, legal and compliance obstacles, technical integration, payment agreements? What can we learn from the war stories? What processes needed to be put in place to facilitate the collaboration? What do startups believe the incumbents need to know at the outset? How are the incumbent financial institutions starting to change their game? How did you work through them? Where collaboration can get stuck.
12:30 - 1:30pm
(BF08) Collaborate without Cannibalizing: Expanding the Innovation Ecosystem to Transform Banks’ Business Models Intelligently
As financial products become commoditized, the rise of fintech coupled with new regulatory frameworks will encourage all financial institutions to become more transparent and nurture richer ecosystems of data and partners. As we move from a push to a pull world, the relationship the bank builds with the client will be the sole differentiator. Recognizing the inevitable disappearing of boundaries between industries, companies are actively forming partnerships or involving themselves in networks with other organizations. Banks will need to harness fintech and other companies to permit them to customize the client journey, to connect multiple channels in real time, to better predict, cross sell and service the client. KYC. Build better relationships throughout your customer's evolution. This panel will explore the dynamic new opportunities for customer growth and customer loyalty through the partnership model
1:30 - 2:45pm
2:45 - 3:45pm
(BF09) Choosing Platforms over Partnerships to Facilitate Innovation. Managing Data Security, Intellectual Property, Customer Privacy and other Concerns when Connecting within Your System
Customers are looking to use multiple third party solutions. Some banks are creating easy-to-navigate marketplaces where clients can find the solutions they need, whether offered by the bank or third parties such as fintechs. Fintechs have access to an established client base and clients avoid having to vet, build and commercialize the fintech integration with existing systems and services because the banks have done it for them. What challenges do banks face when taking this approach? We’ll discuss some of the key issues: data security, IP, regulatory requirements and privacy law.
3:45 - 4:45pm
(BF10) Taming the Beast that is Technology Integration: Legacy and Ecosystem Transformation, Methods, Models, Considerations
Banks know they need to create powerful seamless experiences for the client while providing highly profitable revenues for the bank. They know that to do this they need to invest in new technology. Customer facing technology. Trading floor technology. Back office technology. On-boarding technology. The challenge is dealing with the enormity of integrating new tech with legacy tech across multiple departments, often in different states or countries. It is understanding what other systems one new platform will impact. It is overcoming internal aversion to change. It is selecting a technology that is flexible and scalable and can deal with any curve balls thrown at it in the short and long term. How are incumbents managing IT investments between legacy systems and innovation/digital platforms? How to champion the spend away from maintaining existing, outdated technology on life support to increased budget for next generation capabilities. How to keep the spend under control, manage the technology risk and create champions within.
Applications are now being reviewed from executives who wish to become members of our Executive Speaking Faculty. If you have extensive knowledge of any aspect of the cloud-based financial services technology space and would like to apply for a position on our speaking faculty, please complete our online JOIN OUR FACULTY application or contact:
Don Buford, Founder & CEO, iiBIG
and the Cloud Computing Association (CCA)
Phone: 212-300-2521 | Email: DonB@CloudComputingAssn.org